Managing actions

Following up

See who still needs to respond without hunting through email.

What you'll learn

  • Where to see outstanding work
  • How to follow up calmly

Step-by-step guide

  1. Open the action

    Review who has completed, who is still outstanding, and any responses waiting for you.

  2. Nudge with context

    When you follow up, remind people what is needed and when. Riabo keeps the record in one place.

Tips

  • A short personal note to one person often works better than another whole-staff email.

Common questions

Does following up send an automatic email?

Reminders and your own messages are separate. Use the tools available on the action and your school’s reminder settings.

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